Return Policy – Tiles2Home
Tiles2Home aims to provide high-quality tiles and reliable delivery services.
Return Eligibility
Returns may be accepted only if:
- The tiles are damaged during delivery
- Incorrect products were delivered
- The issue is reported immediately at delivery time
Non-Returnable Conditions
Returns may not be accepted if:
- Tiles have been installed
● Tiles were damaged after delivery
● The return request is made after acceptance of delivery
Return Process
If you receive damaged or incorrect tiles:
- 1. Contact Tiles2Home immediately
- 2. Provide order details and images of the product
- 3. Our team will review the request and assist with resolution
Replacement
Depending on the situation, Tiles2Home may offer:
- Product replacement
- Partial adjustment
- Alternative tile options